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Terms and conditions

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Terms and conditions

General conditions

These general conditions of sale apply strictly to all sales of services made through rookieintown.com in Spain, offered by Rookie In Town Accmmodation and Services SL, with C.I.F. number B87795555, hereinafter the company, for individuals.

Any request for reservation, or registration of property, made to rookieintown.com necessarily imply, as an essential, decisive and essential condition, the unreserved acceptance by the Client of the General Conditions of Sale of rookieintown.com in force on the day in which carry out the corresponding request. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the request to which they refer, as well as to any subsequent request, except in those cases in which new conditions are brought to their attention by the company. . The fact that the company does not resort at any given time to any of the present conditions can not be interpreted nor will it be equivalent to waiving recourse to them in the future or in the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.

Pricing policy

The prices published in rookieintown.com are in Euros and are valid except for typographical errors. All prices have the corresponding VAT included, applicable on the day of the request, any change of VAT rate will be applied automatically to the prices of services for sale at rookieintown.com.

Payment methods

When making the reservation request, the customer can freely choose to pay the purchases made at rookieintown.com by payment by card, PayPal or bank transfer.

Services

The services presented by rookieintown.com are valid within the limit of available places. The company reserves the right to modify the service offer without prior notice.

Cancellation of reservations

If the cancellation of reservation arrives before one month from the start of the rental contract, the client will only have to face the agency expenses. On the contrary, in the case of an annulment that is less than one month before the entry into force of the contract, the client will lose the full bond.

Resolution of online litigation

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform that can be used in any case of discrepancy, conflict, etc. between the consumer and our agency. Access to this online litigation resolution platform is available at the following link.

The online litigation resolution platform can be used only by consumers residing in the EU. For more information about the process you can consult the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage